Before you arrive, we'll email you with your unique generated door code, the contact you'll use while staying with us, and a few additional resources.
Bon Voyage!
As you settle into the Chateau, you may want to go straight to the back patio to soak in the view, or to your rooms and kick those feet up for a while. When you're ready to go exploring, find useful resources for your stay below, and thanks for making us your home-away-from-home!
The Shoal Creek Chateau
1098 Watersedge Dr.
Florence, AL 35634
Check-in at 2pm; Check-out is at 11am. Please let our team know ifs you'll need more time.
There is ample parking available in the driveway and on the street in front of the house. Please do not block the neighbor's driveway.
Pets are allowed at Shoal Creek. We limit 2 pets per stay with breed restrictions, and there is a $100 fee per pet per stay. We kindly ask that you offer them food and water on surfaces that are finished tile, or out on our back patio, and not on any of the hard wood surfaces. We provide pet bedding in the hallway for their comfort and in an effort to keep the furniture clean. Thanks for your help keeping the Chateau tidy while providing your fur babies with the highest level of comfort. *Find the fine print for our pet policy below.
The house has central heating and air conditioning. Please adjust the thermostat as needed for your comfort, but please do not set it below 68 degrees and above 78 degrees Fahrenheit in the summer. Please make sure all the doors and windows remain closed during your stay.
The kitchen is fully equipped with a stove, oven, microwave, refrigerator, dishwasher, and basic cookware and dishes. Please feel free to use the kitchen to prepare meals during your stay.
The house has 4 bedrooms and an office with a convertible Murphy bed. Two bedrooms have king sized beds, one bedroom and the office have queen sized beds, and the last bedroom has 2 bunk beds with 4 full sized mattresses.
There is a washer and dryer in home available for your use. Please do not overload the machines and remove your laundry promptly when it is finished.
This house has lots of outdoor spaces to be enjoyed. it has a balcony, a back patio, and a party deck located above the boat dock. Each area is equipped with plenty of seating and tables for your enjoyment. Please be mindful of the noise levels after 10pm, as there are neighbors that live close by. There are two fire tables surrounded by conversation seating and a large grill with supplied propane tanks.
There are 2 boat lifts on the property. Guests (adults only) are welcome to use the boat lifts, as well, as the community boat launch down the road for personal boats while staying with us. Guests take responsibility for proper use of the lifts. They do NOT have auto stops and must be attended at all times during operation.
Many species of wild animals make their home in the area and can often be observed from the patios of the chateau. Bald eagles, red foxes, and white-tail deer, to name a few, can often be spotted roaming the shores of Shoal Creek. Please don't feed the wildlife, but feel free to toss a snack or two to the neighborhood dogs! Zoey is the big black hound from across the street that will likely come say hello during your stay. She's a sweetie, so don't let her intimidate you.
Maximum of 2 pets per stay. Only registered pets. Fees must be paid prior to check-in. $100 per pet nonrefundable cleaning fee is required as well as a $250 refundable additional deposit which covers both pets during your stay. Extend at no additional cost.
Pets (including service animals) are not allowed to be left in the home alone at any time. Not even in a crate.
Guest remains liable for any damage incurred by a pet or service animal/ESA during the stay. You and your service animal will be asked to leave if we discover misrepresentation of a pet as a Service animal. We will report fraudulent claims of Service animals to government authorities and will evict the guest(s) without further notice in such cases. If this occurs, there will be no right to a refund.
Please provide an advanced copy of your pet or service animal/ESA's rabies vaccine (current throughout your stay). You may email this to me a dmconciergellc@gmail.com or send a picture through direct message.
Your pet or service animal/ESA must be on a leash at all times, or under control of verbal or sight commands that they follow at all times. We will ask you to remove you service animal/ESA if the animal is out of control and the animal's handler does not take effective action to control it or if the animal is not housebroken.
Please walk your pet or service animal/ESA for bathroom needs. Indoor piddle pads are NOT allowed. Please clean up defecations immediately. Bring your own baggies and dispose in trash.
Pets and service animals/ESAs may not be on furniture (sofa, chairs, bed) or counters. Please agree to the above and send documentation of vaccination. Let me know if you have any additional questions. If you cannot abide by the above restrictions, you may cancel the reservation at no penalty.
No parties or events allowed. We have special pricing and insurance obligations for groups above the registered guest number. No unregistered guests allowed. Please contact us at info@shoalcreekchateau.com for information on events.
There is no smoking allowed anywhere inside Shoal Creek Chateau. There are many cozy outdoor lounge areas where smoking is permitted and way better anyway. Thank you for not smoking.
Only registered furry companions, please. Refer to "Pet Policy" section for more details.
Since we have neighbors nearby, we kindly ask that you turn off outdoor speakers and keep conversations quiet when enjoying outdoor spaces after 10pm and before 7am. Additionally, we are surrounded by wildlife, and they have early morning patterns we don't wish to disturb.
We have some tall perches on the grounds and kindly discourage any walking or sitting on the sea wall, landscaping walls, and hand rails. No par core, please.
Life jackets are provided in the covered trunk on the back patio. Please use them and/or have them accessible for when necessary. The water is deep, and guests are swimming at their own risk, so be careful.
Since you have to pay for damages incurred during your stay, we ask that you please take care of the furnishings, don't rearrange the furniture, and please don't eat or drink in the bedrooms. And no illegal substances allowed on the premises.
Sometimes you need a break from the sun. We have large umbrellas for your convenience on the double-wide party deck. Please feel free to enjoy these while using the deck! We just kindly ask that while unattended, close those umbrellas so they don't get carried away in a sudden change of weather. Thanks!
To help preserve precious resources and keep prices lower, please do not set the AC temperature lower than 70 degrees Fahrenheit in the summer and the heating temperature higher than 74 degrees Fahrenheit in the winter.
Please be respectful of check-in and check-out times. We may be able to arrange early check-in/late check-out upon request, but cannot guarantee the availability based on the next guests' arrival and house-keeping. Before departure, we kindly ask that you do your dishes and place trash in trash bins.
1701 Veterans Drive
Florence, AL 35630
PH (256) 629-1000
*if you are experiencing an emergency call 9-1-1
As your stay comes to a close, we welcome you back any time! Find a link to our booking page below so you find the cheapest price available on your next stay with us, and feel free to browse our store here and at the Chateau for some neat Shoal Creek merchandise.
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